Set up your business2 min

Set up your business in Settings

Your profile, branches, opening hours, booking rules, tax, payments, WhatsApp and team options, all in one place.

Settings is at the bottom of the menu. Go through it once when you start, and come back whenever your hours, prices or rules change.

Step by step

  1. 1Step 1

    Open Settings

    Click Settings at the bottom of the menu.

  2. 2Step 2

    Pick your language

    Under General, choose whether you work in English or Arabic.

  3. 3Step 3

    Fill in your business profile

    Add your logo, the banner for your booking page, your business name, time zone, country, currency and contact details.

  4. 4Step 4

    Share your booking link

    The booking link is the address clients use to book with you. Add a booking page note for things like holiday hours or price changes.

  5. 5Step 5

    Add your branches

    Branches lists your locations and their addresses. Add a branch whenever you open a new one.

  6. 6Step 6

    Set your opening hours

    In Booking and Scheduling, set the hours for each day. Clients can only book inside these hours.

  7. 7Step 7

    Choose your booking policies

    Set how much notice you need, how far ahead clients can book, and whether they can cancel or reschedule themselves, up to a cut-off before the appointment.

  8. 8Step 8

    Turn on the waiting list

    Choose how long a freed-up spot is held for the next client in line.

  9. 9Step 9

    Decide what clients and workers see

    Pick how clients verify their booking, hide prices on the booking page if you prefer, and hide client contact details from your workers.

  10. 10Step 10

    Add your tax details

    In Tax and Invoicing, enter your tax registration and national address, the VAT rate, the invoice number prefix, whether your prices include VAT, and whether invoices go out automatically.

  11. 11Step 11

    Connect e-invoicing

    Once connected, every invoice is stamped with your certificate and reported to the tax authority automatically.

  12. 12Step 12

    Connect online payments

    In Payments, connect your gateway, then choose whether clients pay at the visit, can pay online, or must pay to book.

  13. 13Step 13

    Connect WhatsApp and reminders

    In Communication and AI, connect your WhatsApp Business number so the AI assistant can answer your clients. Then choose how reminders are sent, and how long before the appointment.

  14. 14Step 14

    Ask for Google reviews

    Turn on review requests, and after each visit clients are asked to rate you on Google.

  15. 15Step 15

    Connect your Meta pixel

    In Marketing, connect your pixel so every confirmed booking is reported to your ad account.

  16. 16Step 16

    Set up your workforce

    In Workforce, turn on check-in tracking for your team and choose what workers can do from the mobile app.

Questions

Why can’t clients book at a certain time?

Check your opening hours in Booking and Scheduling, and the notice period in Booking policies. Also check that a team member who offers the service is working then: see Team members.

Do I have to connect online payments?

No. Clients can always pay at the visit. Connect a gateway only if you want online payment or deposits to book.

Related guides

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Set up your business2 min

Add and manage your services

Set up everything clients can book: prices, durations, who offers each service, categories, treatment order and add-ons.

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1:03

Set up your business1 min

Add team members and set their hours

Invite your staff, choose their roles, and set the working hours and time off that decide when clients can book them.

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Support

Still need a hand?

Message the RigelFlow team on WhatsApp and we’ll walk you through it.